Return & Refund Policy
Thanks for shopping at Artyfact Goods! If you are not entirely satisfied with your purchase, I'm here to help.
Unless otherwise specified, you have 20 calendar days to return an item from the date you received it. To be eligible for a return, your item must be in the same condition that you received it.
If your item came with additional packaging (for example, many pens ship in a velvet pouch), the item must be returned with the original packaging.
Once I receive your item, I will inspect it and notify you that I have received your returned item. I will immediately notify you on the status of your refund after inspecting the item. If your return is approved (deemed to be in the same condition that you received it), I will initiate a refund.
You will receive the credit within a certain amount of days, depending on your card issuer's policies and the policies of the third party payment processor (currently PayPal).
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you have any questions on how to return your item to me, please contact me.